About Us

Bayside Alcohol and Other Drug Service (BayAODS) is the Central Intake provider for the Bayside catchment, covering the local government areas of Port Phillp, Stonnington, Glen Eira, Kingston and Bayside.

If you live in, work in, or have a strong connection to one of these areas, BayAODS can help you access alcohol and other drug (AOD) treatment and support services across the region. We provide information, assessment, referral, and care planning for a range of community-based and residential services.

If alcohol or drug use is affecting you or someone you care about, our team can help you understand the available treatment options and identify the services that best meet your needs.


Who can access BayAODS?

You may be eligible to access BayAODS if you live in, work in, or have a significant connection to the Bayside catchment area.

Before contacting BayAODS, please note the following pathways:

  • If you live outside the Bayside catchment, please contact DirectLine to find your local intake service and treatment options:
    https://www.directline.org.au
  • If you are currently working with an AOD clinician or service, speak with your existing worker first. They can complete assessments and support referrals to additional AOD services as part of your ongoing care.
  • If you are on a Community Corrections Order and require AOD support, please speak with your Corrections Case Manager, who can guide you through the appropriate referral process.
  • If you are involved in a Family Reunification Order (FRO), please contact the Windana Family Reunification Order (FRO) Team, who can assist you in accessing AOD treatment and support.

Young People and Youth Services

Clients aged up to 26 years can choose to access Windana Youth Services, which provide specialist support for young people experiencing alcohol and other drug concerns.

Young people aged 18 years and over are also welcome to access adult AOD services through BayAODS if this is their preference. Our team can help determine the most appropriate service based on individual needs and circumstances.

What we can offer

Our experienced intake and assessment team can provide:

• Advocacy and support to help navigate the alcohol and other drug treatment system.

• Comprehensive intake, assessment, and personalised treatment planning.

• Telephone and site-based assessment appointments.

• Information on and referral to community-based AOD treatment services across the Bayside catchment.

• Information on and referral to residential withdrawal (detoxification) and rehabilitation services throughout Victoria.

• Referrals to specialist LGBTQIA+ alcohol and other drug services.

• Referrals to specialist youth-focused services.

• Advice, education, and information about alcohol and other drug use, including harm reduction strategies.

• Information and support for families, carers, significant others, and professionals.

• Information about group programs and peer support options available across Victoria.

Contact Us

If you are unsure where to start, contact BayAODS and our team will help identify the most appropriate pathway and support options for your circumstances.